What is a key reason for measuring performance in the public sector?

Measuring performance in the public sector is primarily focused on assessing the effectiveness of service delivery. This evaluation is crucial because public sector organizations aim to provide services that meet the needs of their constituents and achieve desired outcomes for the community. Unlike private sector organizations, where the primary goal may be profit generation, public agencies are more concerned with efficiency, accountability, and impact on the public good. By measuring performance, public sector entities can determine whether they are meeting their objectives, identify areas for improvement, and ensure that resources are being used effectively to serve the population. This focus on service delivery is essential for enhancing public trust and ensuring that government actions align with the needs and expectations of the citizens they serve.